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Frequently Asked Questions
Which areas are covered?
Services cover Aberdeen city and Aberdeenshire, including Stonehaven, Peterhead, Ellon, and surrounding towns.
How can I get a quote?
Quotes can be requested by phone or online. Provide a brief description of the job for an accurate response.
Are short notice jobs possible?
Yes, short notice jobs are handled whenever possible, alongside pre-booked work.
What items can be transported?
Single items or small loads, including furniture, appliances, building materials, and general goods.
Do you handle tip runs and small removals?
Yes, both tip runs and small removals are carried out safely and efficiently for homes, businesses, and trades.
What types of bookings are accepted?
One off jobs, regular ongoing work, and emergency or short-notice bookings are all accommodated.
How long does a typical job take?
Job duration depends on the size and type of load. Small deliveries or tip runs may take 30 to 60 minutes, while larger jobs may require more time.
Is the service insured?
Yes, all work is carried out with appropriate insurance to ensure safety and peace of mind.
Are there any items you cannot transport?
Hazardous materials, illegal items, or anything unsafe to move are not accepted. Other items can generally be handled. Just ask if unsure.
How do I prepare items for pickup?
Items should be ready to load safely. Secure loose objects, label fragile items, and ensure pathways are clear for efficient handling.
What payment methods are accepted?
Payments can be made via cash, bank transfer, or other secure methods agreed at booking.
Can I book recurring or scheduled pickups?
Yes, regular or scheduled pickups can be arranged for ongoing work or trade customers.